Effective Date: April 9, 2015
StockCross limits the collection, use and retention of your personal information to the extent of administering and maintaining account and business services to you. We collect your name, date of birth, address and identification number, such as social security number and driver's license number. StockCross collects non - public personal information about you from applications and other sources with your consent. We may use such information to open and administer accounts or to send you information that we feel would be of interest to you. To opt out of marketing communications, please follow the unsubscribe directions within these emails. A user will not be able to opt out of service related email communications.
We may provide your personal information to companies that provide services to help us with our business activities (i.e. web-hosting, customer service, etc). These companies are authorized to use your personal information only as necessary to provide these services to us.
StockCross allows access to your personal and account information to those employees who need to access that information to provide products or services to you.
The importance of protecting your personal information online is critical. We protect your personal information by incorporating powerful state-of-the-art security measures and all of your personal information and sensitive information (such as Social Security number) are collected and stored on a secure area of our Web site. Access to all secure areas of our Website is protected by a unique User ID and Personal Identification Number (PIN) along with SSL encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected].
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) athttps://feedback-form.truste.com/watchdog/request.
Technologies such as: cookies, beacons, tags and scripts are used by StockCross and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service providers (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We do not link this automatically-collected data to personal information.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
If your personal information changes, or if you no longer desire our service, you may correct, and update it by making the change on our member information page or by contacting us at 800-225-6196 or StockcCross Financial Services, Inc. 9464 Wilshire Boulevard, Beverly Hills, California 90212. Please contact us through either of the two above if you wish to delete personal information with us, we may or may not be able to delete your personal information due to financial regulations.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Some of our pages utilize framing techniques to serve content to / from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these thrid parties and now to www.stockcross.com.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide is these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or community forum, by contacting us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
If you have any questions regarding the privacy of your personal information, please contact a StockCross Customer Service Representative.
StockCross Financial Services, Inc.
9464 Wilshire Boulevard
Beverly Hills, California 90212